Gift Card Terms & Conditions

  • Purchase, receipt, or use of this Family Express® Gift Card (this “Card”) constitutes acceptance of these terms and conditions (these “Terms”), as printed on this Card and available at https://familyexpress.com/giftcardsterms  (the “Site”). Family Express® reserves the right to amend these Terms from time to time on the Site at its sole discretion. The cardholder is solely responsible for reviewing the most recent Terms on the Site prior to purchase or use.
  • This Card can be used to purchase merchandise, gasoline and car washes at any participating Family Express® store, subject to certain restrictions or exclusions, as determined by Family Express® or where prohibited by law.  For details on restricted or excluded items, please visit the Site.  
  • This card cannot be redeemed for cash. If this card is lost, stolen, destroyed or used without your permission, it cannot be replaced and there will not be any refund or reimbursement to you. PROTECT THIS CARD AND TREAT IT AS YOU WOULD CASH.
  • AFTER 12 MONTHS OF INACTIVITY, A MONTHLY INACTIVITY FEE OF $2.50 WILL BE DEDUCTED FROM THE CARD BALANCE UNTIL THE CARD IS USED OR THE CARD BALANCE IS ZERO, WHICHEVER OCCURS FIRST. 
  • For balance inquiry: check your sales receipt after making a purchase, visit https://merchant.wgiftcard.com/rbc/familyexpress, or see sales associate.
  • Gift cards can not be used to purchase other gift cards, financial services, money orders, lottery, car washes via kiosk, or pet washes via kiosk.